Monday, October 07, 2024

Monday Problems

Monday. I am at my desk. Home desk. I'm getting through everything. I started early. It's not hard. I am nearly done. Good old Monday


Our 4 year old fridge has lost temperature yet again. Actually, this started before it was 4 years old. We called up the services people for the 4th time to get it looked at yet again. The problem is that they send the same service guy and he has already said he doesn't know what is wrong with it. He's been replacing parts/sensors hoping that it will fix it. But it hasn't. And now it is warm again. I mean apart from the problem that that is, it is not safe, all our cold stuff getting continually war.

So, now we are escalating the issue. They have now given us two options, another service call, or a discount on buying a new fridge. They are calculating what kind of discount they are going to give us on buying a new fridge, so we can decide on what option to go with.

The bottom line is that we want it fixed, and if they can't fix it, we want it replaced. Consumer law covers it, the key terminology is that the fridge should last as long as it is reasonably accepted that a $1800 fridge should last. So, would you expect an $1800 fridge to reasonably last longer than 4 years. If it is yes, then the fridge should be replaced. If the answer is no, then no, it wouldn't be replaced.


So, that's Monday. The beginning of the week, with a dodgy fridge.


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